FREQUENTLY ASKED QUESTIONS
What kind of maintenance is required?
To preserve the beauty and durability of your Terraflo, we recommend applying a high-quality ecological sealer to the surface once a year, ideally in spring. This fast, inexpensive practice provides optimum protection against the elements and maintains the natural aesthetics of the wood.
Is the motor included?
No, the motor is not included. We suggest :
An electric motor with at least 55 lbs thrust
OR a gasoline engine up to 9.9HP (with a long foot).
Contact us for recommendations tailored to your type of water body. We'll be happy to guide you in purchasing a motor to suit your needs.
Can I leave it in the water in winter?
Yes, if your body of water is calm, your Terraflo can stay in the water all winter long. For other options, you can pull it ashore and set it down on your land. See our full blog here for detailed winterization instructions.
What materials are used?
Our pontoons are made from sustainable, environmentally-friendly materials:
Quebec-treated wood approved for aquatic use.
Western red cedar, 100% natural, for strength and aesthetics.
Floating HDPE boxes filled with expanded polystyrene, guaranteed for 15 years.
Marine-grade aluminum or stainless steel accessories for exceptional durability.
These materials are carefully selected to preserve marine ecosystems while offering superior performance.
How many people can sail on a Terraflo?
The Terraflo can comfortably accommodate up to 8 people, or a maximum load of 3500 lbs, in accordance with Transport Canada standards.
Can I pick up the Terraflo myself?
Yes, some customers choose to pick up their Terraflo directly from our Lachine warehouse. You'll need a trailer at least 8 feet wide and 16 feet long for transport.
What happens if access to my lake is difficult?
If access to your lake is limited and a truck can't get through, here are a few options:
Find a safe place on your property or at a neighbor's to back the Terraflo directly into the water.
If access remains problematic, we offer on-site installation services at an additional cost.
